Welcome to CSOB Trade Club and CSOB Trade Resources, a proposition offered to you by CSOB Bank!
CSOB Trade Resources is a web based portal offering access to business information to business clients of CSOB Bank.
CSOB Trade Club is a dating community allowing business clients of CSOB Bank to connect with one another or with business clients from other connected banks.
The platform running both solutions is developed, maintained and powered by Export Enterprises.
Please note that access to the Website and registration as further defined and described hereinafter is subject to approval by CSOB Bank.
Business Card: A business card presents the key details of a Company in the directory listing pages of the CSOB Trade Club. The Community Manager can edit or remove elements from the business card as deemed necessary.
Business Card Data: Users fill in forms, post links and upload files to create or amend the extended Business Card of their Company in the CSOB Trade Club; these constitute the Business Card Data. The extended Business Card is made available by clicking on "discover more" on the Business Card. It shows all details available about a Company. The Community Manager can edit or remove elements from the extended Business Card as deemed necessary.
Community Manager: The Community Manager has the position of building, growing and managing the online community of CSOB Trade Club. This service is performed in English. He/she can be reached at firstname.lastname@example.org.
Company: Users list their Company in CSOB Trade Club. There might be several Users for one Company.
Content: means Business Card Data, User Messages and Opportunities, or any other type of content posted on CSOB Trade Club and all communications of/between Users constitute the Content of CSOB Trade Club. For the sake of clarity, any reference to content of the website, hereinafter, includes Content unless otherwise specified or otherwise required in the light of the specific context.
Controller: shall have the meaning as defined in the GDPR.
Data Subject: shall have the meaning as defined in the GDPR.
EE or Export Enterprises: Export Entreprises SA doing business as eexpand, Société Anonyme with capital of EUR 1.000.370 with headquarters at 1, rue de Stockholm - Paris. Registered with the RCS Paris under the SIREN No: 950571224.
GDPR: Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
CSOB Bank: Ceskoslovenska obchodni banka, a.s. with registered office at Radlicka 333/150, Praha 5, Postal Code 150 57, Czech Republic ID No 00001350, VAT CZ699000761.
CSOB Trade Club: CSOB Trade Club is a website, developed and operated by EE for CSOB Bank, offering a community based solution to business customers of CSOB Bank. The CSOB Trade Club gives access to communities of other Banks that also make use of the "Trade Club" white labeled platform solution offered by EE under their own brands.
CSOB Trade Resources: CSOB Trade Resources is a website offering a business information portal to business customers of CSOB Bank and is operated by Export Enterprises.
Matchmaking: CSOB Trade Club has an automatic matchmaking script that selects possible counterparts for a Company, based on products traded and topics of interest. This automatic selection is named "Automatic Suggestions". The Community Manager can select and feature possible Matchmaking for a Company, based on products traded and topics of interest. This manual selection is named "Community Manager's Selection".
Notification/s: means any alert messages sent to a Registered User when a new event of interest for its Company is published (by means of example, new messages, new Matchmaking, new Opportunity, etc.). These alerts are sent by e-mail to the Registered User; additionally they may be sent to a mobile phone if the Registered User has decided so and provided a mobile phone number in the “My Notifications” section, as well as the mobile app of its choice for receipt of such alert messages.
Opportunity: An Opportunity is a request for offers posted within the Website by a User and made available to other Users.
Personal Data: shall have the meaning as defined in the GDPR.
Processor: shall have the meaning as defined in the GDPR.
User: natural person who is a registered user of CSOB Trade Club and CSOB Trade Resources and who has created a Business Card. A user acts on behalf and for account of his or her Company. Unless otherwise specified or otherwise required in the light of the specific context, any reference to "you" or "User" should be read as a reference to the relevant Company.
User's Message: A communication sent from one User to another User in the CSOB Trade Club.
Vendors: CSOB Bank may select 3rd party business to business vendors related to international trade services and allow them to propose their services inside CSOB Trade Club via promotional messages.
Website: Means the web based platform encompassing the CSOB Trade Club as well as the CSOB Trade Resources. Users can login to this platform with their UserID and can access the services.
B. Termination of User's or Company's account and access
The termination of any User's access to the Website may be effected without notice and, on such termination, CSOB Bank may immediately deactivate or delete said User's account and/or bar any further access.
CSOB Bank retains the right, at its sole discretion, to terminate a Company's access to the Website. This termination will be effected with a one month's notice without the need to provide any reason. Upon expiry of this period, the access of each User acting on behalf of the Company will be terminated.
CSOB Bank shall not be liable to any User, Company or other third party for any termination hereunder.
The User is entitled to request for termination of the User's/Company's account and access by notice delivered to the CSOB Bank. This termination shall be effected with a one month's notice without the need to provide any reason. Upon expiry of this period, the access of the particular User will be terminated. In Case the Company's account and access is required, the access of each User acting on behalf of the Company will be terminated.
When accessing the Website, the User's Personal Data is necessary for the provision of the services offered through the platform. The Personal data will be processed for the purpose of registration of User ID's, customization and administration of the services, notification of opportunities for User's Company and information about related banking services. The processed personal data is limited to User's name and firstname (compulsory), email address (compulsory), civility (compulsory), password (compulsory), phone (optional), position (optional).
CSOB Bank shall be responsible for the control of the Personal Data on the CSOB Trade Club. The CSOB Trade Club connects with other bank's trade clubs to form the trade club community. Export Enterprises, a EU-based company, shall act as Processor of the Personal Data. Export Enterprises manages the Website and will only process Personal Data in accordance with CSOB Bank's instructions.
Other Users and other banks that are connected to the EE trade club platform will not receive User's Personal Data unless the User shares the Personal Data himself. User accepts that Personal Data will be shared outside the European Economic Area in case those Personal Data are placed in a User's Message intended for another User that is not located in the European Economic Area.
More information on how CSOB Bank processes personal data, and in particular Data Subject rights, is available in the CSOB Information on Personal Data Processing.
Any information on this Website, unless explicitly stated, does not constitute an offer, solicitation to conclude a contract, or a binding obligation, by CSOB Bank and is not a recommendation or specification for import / export transactions by customers. The information is not to be considered or used as professional advice from CSOB Bank and does not take into account the individual requirements of the Company or User.
Any services accessible via or through the Website are offered by EE or third parties. CSOB Bank expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Specifically, CSOB Bank makes no warranty and assumes no liability that:
CSOB Bank can't be held liable for any damage (direct or indirect) suffered by a User or a Company as a result of or caused by, or by the use or consultation of, any goods, products, services, information or other material offered through or via the Website.
Although the information presented on the Website is updated, the content is not exhaustive and is not to be regarded as such. The material contained in the Website is to be considered "as described", with the possible consequence that it is inappropriate and/or not adequate for the Company's 's and/or User's specific needs and interests.
Therefore CSOB Bank does not guarantee the reliability of the information contained in the Website and cannot be held accountable for:
Hyperlinks with Internet presence of third-party right holders, such as but not limited to third party websites, may also be on the Website, regardless of the entity placing such links. In such a case, the hyperlinks have the sole function of facilitating Users to navigate, without the content of the Website and the information presented on the homepage of the third-party website being related, and therefore are entirely outside the area of responsibility of CSOB Bank. In addition, the presence of such links may not be taken as an indication or recommendation of CSOB Bank to visit the linked web pages in any way. In this context it should be noted that CSOB Bank does not control such websites or the information on these websites display, with the result that CSOB Bank cannot be held liable in any way for the content, regulations, truth, accuracy and adequacy of the materials, information or the services presented on these third-party pages.
All content on the Website is protected by the relevant provisions in force for copyright and intellectual and industrial property. Examples of content of the Website are texts, images, photos, movies, databases, graphics and tables, any arbitrary general graphical and/or textual presentation, methods, processes, functions and software that are used for the functioning of the Website. Subject to the provisions in the contract terms for specific fee-based services provided by the Website, it is not permitted to copy and/or reproduce the content of the Website without the express written permission of CSOB Bank completely or partially, temporarily or permanently, in any way or form.
The User agrees to use the data and information exclusively for its own internal purposes and not to share it - neither for payment nor free of charge - with third parties or market it directly or indirectly. Failure to comply with this condition will result in deactivation or deletion of the account and the username, subject to any legal action that CSOB Bank could take for the purpose of obtaining compensation claims against the subject who committed the transgression.
Likewise, all trademarks, domain names, business names, companies, logos and inscriptions appearing on the Website are property of CSOB Bank or EE, or at least property of third parties that maintain business relations of different types with CSOB Bank or EE, and are therefore protected by the applicable provisions on distinctive marks. Therefore, the reproduction of the same is strictly prohibited in any form or type without express authorisation from CSOB Bank or EE and/or the respective legal owner. CSOB Trade Club and CSOB Trade Resources and the logos included in this Website are products and service names; they may not be used by any third parties without the express written consent of CSOB Bank. It is also strictly forbidden to register the term "Trade Club" or " Trade Resources" under any top-level domain name.
Finally, it is strictly forbidden to use any distinctive marks available on the Website such as meta-tags or commands in HTML language that, even if they do not change any visuals or formatting of a certain command, give the electronic agents or search engines instructions for an improvement in ranking of another web presence other than the Website.
Although CSOB Bank is using innovative solutions to maintain the Website accessible at all times and free of any defects, it declares that the computer systems used for access could be inaccessible, incompatible, or not free from defects, viruses and/or other malfunctions. Consequently, anyone accessing the Website recognises and accepts explicitly that its use is "in its present condition, subject to availability."
If any issues arise while on the Website, Users can send an email to the section "Contact us" available on the homepage of the Website. CSOB Bank does not assume responsibility for any damages incurred due to the lack of accessibility to the Website services or as a result of damage caused by viruses, corrupted files, errors, omissions, interruptions of service, deletion of content, problems with the network, providers or telephone connections and/or telematics connections, unauthorised access, data manipulation, or by malfunction and/or faulty function of the electronic devices of the User himself.
Likewise the content of the Website may not be fully or partly distributed through communication channels such as the Internet, television or radio systems or any other system without prior written authorisation from CSOB Bank.
You agree not to sell, resell, or offer for any commercial purposes, any portion of the Website, access to the Website or content without the express written consent of CSOB Bank.
The Users are the only ones responsible for the use of the Website and its content. Therefore CSOB Bank cannot be considered in any way liable if the User utilises the Website or its content illegally.
All Users who access the Website declare, implicitly, to be of legal age and agree to:
(a) not use the Website and the material that it contains for purposes that are illicit, contrary to current regulations, and/or in violation of third-party rights;
(b) act responsibly and in good faith when navigating and using the Website;
(d) not interact on the Website in the name of or on behalf of a third party where the latter has not provided binding authority to do so.
In addition, all Users who access the Website agree not to use it themselves or allow a third party to use it in order to:
(a) modify, breach, disable or damage existing security features on the Website or to probe their weaknesses;
(b) intervene in any way in the navigation of the Website or in the use of services by attempting - for example only - to overburden the system or Website itself or to spread viruses;
(c) access any services offered from a platform other than the homepage of the Website;
(d) attempt to circumvent the security measures of the Website or to violate the network in which it occurs by accessing data that are not specifically designed for the Users or probing the security of other networks (e.g. by "port scanning");
(e) carry out any form of network monitoring to intercept data that is not specifically designed for individual Users;
(f) send unsolicited emails including "junk mail" or other advertising materials to those who did not specifically request such. Specifically, Users are expressly forbidden to send unwanted mass emails ("bulk mail"), including commercial e-mail, messages about promotions or information on political or religious surveys;
(g) send or receive information and/or content that is technically harmful (including but not limited to computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); can cause unwarranted interference, incidents or attacks; aims to intercept, or attempts to intercept communications that were transmitted via telecommunications systems; is intended for any type of fraudulent purposes.
All Users agree to inform CSOB Bank if they uncover or become aware of any of the above circumstances by filling in the web form under "Contact us" on the homepage of the Website.
It is not permitted without prior written authorisation from CSOB Bank to create links with the homepage or even internal and/or additional pages for the Website (i.e. "Deep Links"), or to introduce or present the content of the Website on another website ("Framing").
In order to obtain such written authorisation, the interested parties must submit a separate application by filling in the web form under the "Contact us" section on the homepage. Provided the application for creating a link is approved, the applicant will receive a non-exclusive and non-transferable license for the use of the term "[Trade Resources]", solely for the purpose of providing a hyperlink from the Internet presence of the respective rights holders to the Website, and any other uses are expressly excluded.
A violation of the terms provided in this paragraph will also be punished according to relevant laws as unfair competition.
When you enter this Website, you accept that we can place cookies on your computer or any other device that you use for accessing the Website.
A cookie is a small text file which is stored on your hard disk by the website you visit. The text file contains information and is, among other things, used for supporting the visitor's use of the relevant website.
There are two types of cookies. The first type, which is called a persistent cookie, stores a file on your hard disk for a certain period of time. The other type, which is called a session cookie, is only stored temporarily during the time you visit a site.
With regard to the Website we use both types of cookies to help us make our visit statistics more reliable and to increase the functionality for our users.
A condition for being able to use the Website's services is that you have accepted the use of session cookies. These cookies enable you to carry out the Website's services in a simple and smooth way and will disappear when you log off.
If you do not want to accept cookies, you can change the security settings of your browser (Internet Explorer, Firefox, Chrome etc).
CSOB Bank can replace, add, modify and/or amend the Website and/or its contents as well as its implemented technology at any time without notice and at its own discretion. In this context CSOB Bank discloses that such activities may result in a temporary or permanent loss of access to the Website and/or its content.
Notices regarding the use of the Website must be sent in writing as a registered letter with return receipt to the following address:
Export Enterprises, 1 rue de Stockholm F-75008 Paris, FRANCE
In practical terms as for the CSOB Trade Club:
CSOB Trade Club is provided solely as a convenience to you. By using CSOB Trade Club you warrant that you will not use CSOB Trade Club, or any of the Content obtained from CSOB Trade Club, for any purpose that is unlawful or prohibited by these Terms or Use.
Without limiting the generality of the foregoing, you agree not to:
1. transmit through CSOB Trade Club any unlawful, harassing, libelous, abusive, tortuous, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, threatening, or harmful material of any kind or nature; or material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation;
2. impersonate any person or entity, including, but not limited to, aCSOB Trade Club official or a User, or falsely state or otherwise misrepresent your affiliation with a person or entity;
3. upload, post or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships, such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under confidentiality agreements;
4. upload, post or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
5. upload, post or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
6. interfere with, attempt to gain unauthorized access to, or disrupt CSOB Trade Club or computer systems hosting CSOB Trade Club;
7. violate any applicable local, state, national or international law;
8. "stalk" or otherwise harass another;
9. copy or transfer any part of CSOB Trade Club;
10. promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals; and
11. interfere with another User's use of CSOB Trade Club.
Users are wholly and solely responsible for maintaining the confidentiality of their access credentials to CSOB Trade Club; they are wholly and solely liable for all activities occurring there under. CSOB Bank is not responsible for misuse or misappropriation of any Content a User has posted on CSOB Trade Club.
The Community Manager encourages Users to respond to all requests, at least to acknowledge reception, but the Community Manager shall in no case be held responsible for the lack of response. Repeated absence of response by a User can be a reason for removing their account or blocking access to CSOB Trade Club as deemed necessary.
CSOB Bank cannot and will not be liable for any loss or damage arising from a User's failure to comply with this Section.
The Community Manager has the right to remove/add/make changes to any information on the CSOB Trade Club. This information refers to but is not limited to, Business Card Data, Content information, User's Messages and. The Community Manager has the right to limit the messages and the interaction of members. The Community Manager, acting under CSOB Trade Club, reserves the right, but has no obligation, to monitor disputes between Users and to restrict, suspend, or close accounts if deemed necessary.
The below tables provides an overview of the charter:
TYPE OF MESSAGES
✓ = Conversation inclined to be accepted and validated
✗ = Conversation inclined to be declined and not forwarded to the recipient
|Messages exchanged by Companies operating within the same sector (e.g. wine – wine) or related sectors (e.g. wine – food)||✓||✓||✓||✓||✓|
|Messages exchanged by Companies from different business sectors but with a valid link between them (e.g. wine – transport)||✓||✓||✓||✓||✓|
|Messages exchanged by Companies operating within different sectors||✓||✗||✗||✗||✗|
|Mix of the first three Message types above||n/a||✗||n/a||✗||✗|
|Duplicate Messages||✗, starting from the third message||✗, starting from the third message||✗, starting from the third message||✗, starting from the third message||✗, starting from the third message|
Please note that the above tables are only guidelines. The Community Manager and CSOB Bank have the final say in the validation of messages.
The Community Manager can be contacted for further information related to the Communication Charter.
Users have the capacity to:
Users are wholly and solely responsible for all activities related to the Opportunities that they posted of engaged with. CSOB Bank is not responsible for misuse or misappropriation of any Opportunity a User has posted on CSOB Bank Trade Club; CSOB Bank assumes no liability, obligation or responsibility for any part of any business originated.
By registering to CSOB Trade Club, You consent to receive Notifications from Us. Such Notifications are sent to the e-mail address that You have provided Us when registering to the CSOB Trade Club andinclude communications regarding Your activity as well as business alerts for Your Company (by means of example, new message, new Matchmaking, new Opportunity, etc.).
You can also decide to receive any such Notifications on Your mobile phone by registering on the page “My Mobile Notifications” inside the Registered User account section. This service is free, and You may choose to opt-out of it at any time directly from Your account.
All information, data, text, software, audio/video content (including sound, graphics, and still or moving images, etc.), or any other materials whatsoever, whether publicly posted or privately transmitted, is the sole responsibility of the User from whom such Content originated.
This means that each User , and not CSOB Bank, is entirely responsible for all Content that he or she uploads, posts, emails or otherwise transmits via CSOB Trade Club. Users may (outside CSOB Trade Club) enter into correspondence with or engage into business with Companies or Vendors based on the products or services descriptions posted on CSOB Trade Club. Any such correspondence or business, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between the corresponding Users, Companies and Vendors. CSOB Bank assumes no liability, obligation or responsibility for any part of any such correspondence, promotion and business. It is the sole responsibility of each Company to investigate its commercial counterparty in accordance with normal business practices.
Under no circumstances will CSOB Bank be liable in any way for any Content, including, but not limited to, liability for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted to, or emailed or otherwise transmitted via CSOB Trade Club.
The User commits itself not to direct claims to any other bank connected to the platform in regard to damage incurred as a result of any of the circumstances mentioned above.
CSOB Bank responds promptly to claims of intellectual property misuse. If you believe that your work has been copied and is accessible on CSOB Trade Club in a way that constitutes copyright infringement, you may notify CSOB Bank with the following information in writing:
1. Documented evidence that you have directly requested the infringing User to remove the concerned material and/or seize the infringing activities;
2. the electronic or physical signature of the owner of the copyright or the person authorized to act on the owner's behalf;
3. identification of the copyrighted work that you claim has been infringed;
4. identification of the material that is claimed to be infringing and information reasonably sufficient to permit CSOB Bank to locate the material, including the full URL.
5. your name, address, telephone number, and email address.
6. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
7. a statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
After receiving a claim of infringement, CSOB Bank will investigate and take appropriate actions within reasonable limits and on a best effort basis.
When posting Content, the submitting User retains ownership of his Content and, in exchange for being permitted to use CSOB Trade Club and benefit of the services offered through CSOB Trade Club, grants to CSOB Bank a worldwide, royalty-free, perpetual, irrevocable license to publish such Content there from with links to full content in CSOB Trade Club, let other Users print, view, access it in their web browser while accessing CSOB Trade Club, and/or to incorporate it in other services related to CSOB Trade Club and made it available to the Users in any form, media, or technology now known or later developed such as Apps, RSS feeds, etc.
Subsequently CSOB Bank hereby grants the right to Users and Vendors the right to print, view, and perform such Content (excluding User's Messages) solely within a web browser while accessing CSOB Trade Club for their personal use.
If you think someone has stolen or misused your intellectual property on CSOB Trade Club, please report to email@example.com.
Users allow CSOB Bank as well as selected Vendors to provide them with notices and promotions for their respective products and services. CSOB Bank is not responsible for these third-party activities.
CSOB Bank, Users or Vendors may provide links to other websites ("Third Party Sites"). CSOB Bank exercises no control whatsoever over such Third Party Sites and web-based resources and is not responsible or liable for the availability nor the accuracy there of or the content, advertising, products or other materials thereon. CSOB Bank shall not be responsible or liable, directly or indirectly, for any damage or loss incurred or suffered by any User or Company in connection therewith. Your access and use of linked websites, including information, material, products and services therein, is solely at your own risk.
CSOB Bank may establish general practices and limits concerning the use of CSOB Trade Club. CSOB Bank has no responsibility or liability for the deletion or failure to store any messages or other communications or other Content maintained or transmitted by CSOB Trade Club.
Each use of CSOB Trade Club is at the User's sole risk. CSOB Trade Club is provided on an "as is" and "as available" basis and CSOB Bank assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any User's communications or personalization settings. User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the service is done at User's own discretion and risk and that each User will be solely responsible for any damage to his or her computer system or loss of data that results from the download of any such material.
CSOB Bank expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Specifically, CSOB Bank makes no warranty that:
This limitation of liability is part of the basis of the bargain between the parties and without it the terms and prices charged would be different. This limitation of liability shall:
As noted above, CSOB Bank does not and cannot control all the actions of site Users, Vendors or linked third parties. CSOB Bank reserves the right to report any malfeasance that comes to its attention to the appropriate authorities. CSOB Bank does not guarantee continuous uninterrupted or secure access to CSOB Trade Club. Operation of CSOB Trade Club may be subject to interference from numerous factors outside CSOB Bank's control. Further, scheduled and preventive maintenance as well as required and emergency maintenance work may temporarily interrupt services or access to CSOB Trade Club.
The foregoing disclaimers of warranty and limitations of liability apply, without limitation, to any damages or injury caused by the failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of or use of any asset, whether arising out of breach of contract, tortious behavior, negligence or any other course of action by CSOB Bank.
The User commits itself not to direct claims to any other bank connected to the platform in regard to damage incurred as a result of any of the circumstances mentioned above.
You may close your account at any time and such termination shall be your sole and exclusive remedy.
Head office : CSOB Bank, Radlická 333/150, Praha 5| Czech republic
Updated: November 2022